The pickup I want is out of stock. How long until it will be available again?
We always aim to replenish our stock as quickly as possible. You will be able to backorder the item you want and you will receive email updates, or alternatively email email@example.com and we will let you know once it’s available.
Do you ship outside the UK?
Yes, we are now taking orders from all countries. All orders from outside the UK now do NOT have UK VAT (our sales tax) added. VAT or local taxes may be applied when your parcel arrives.
We also have an excellent list of worldwide stockists at this link.
I am not satisfied and wish to return my items. How do I do this?
If for any reason you aren’t completely satisfied with your item, please email us at firstname.lastname@example.org and we will provide a returns address and arrange a full refund upon receiving your return.
How long is the warranty?
We pride ourselves on making quality products and treating our customers in the fairest way possible. All Tonerider pickups have a 5-year warranty. It is important that you retain your receipt. See the warranty card included with all our pickups for further details.